All systems are operational
Maintenance
scheduled maintenance on October 29th, 2024 beginning at 01:00 am EDT until 09:00 am EDT, for the Tekside CONNECT Messaging Suite.

During the scheduled maintenance, the Tekside CONNECT Messaging Suite will not be accessible for a short period of time, and any existing scheduled mailings or triggers will be queued until after the maintenance is completed. We ask that you try to avoid scheduling any deployments during this time. Also any processes that rely on the CONNECT API should be paused during the maintenance.

Once maintenance is complete, please ensure all of your integrations, deployments, and/or data feeds are continuing to operate as expected.

Past Incidents

22nd January 2024

Connect SFTP SFTP server issues

We are investigating an issue with our SFTP server

  • This issue is resolved

  • There is an issue with the SFTP system that is affecting Web access (HTTPS), Standard SFTP access is continuing to work as normal and is unaffected.

    We are working with the downstream vendor to resolve this issue asap

  • 21st January 2024

    No incidents reported

    20th January 2024

    No incidents reported

    19th January 2024

    No incidents reported

    18th January 2024

    No incidents reported

    17th January 2024

    No incidents reported

    16th January 2024

    No incidents reported

    15th January 2024

    No incidents reported