Mail sending delayed Thursday 27th July 2023 17:09:00
We are experiencing an issue with the MTA of Connect that will result in delays sending email.
We are investigating and will update everyone shortly
This incident is now confirmed as closed, Customers can contact support if they need further information.
The system has been operational now for several hours, we will continue to monitor
We have made some progress a d have the system running again. We are continuing to monitor to ensure the stability of the system and will update this page tomorrow morning.
We are continuing to work with our vendor and will post the next update in approx an hour.
We continue to work with our vendor to resolve this issue and will post our next update in an hour.
We have identified the issue as a failure with our downstream provider system, we are working closely with them to resolve the issue as soon as possible.
We expect to post a new update in approx an hour.
We are working diligently to get this resolved.
Please continue to monitor the status here.
Our team is working on restoring services
We continue to investigate, we can confirm that the platform is operational however emails will be queued up and not actually sent at the moment.
